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Do you combine shipping on multiple items?
What does rating mean in the game or item descriptions?
Where is Game Heaven located?
What kind of warranty does Game Heaven have?
Im from outside of the USA and Canada. Can I still place an order?
Is pickup available.
Can I pay another way than PayPal?
Do you buy games?
Im from Nigeria........
I would like to sell stuff through your store. Can I do that?
Can I trade games to Game Heaven?
How will my game(s) arrive?
Do you have a retail store?
What currency do you deal in?


Do you combine shipping on multiple items?
Absolutely! If you order more than one item the difference in the price of shipping will be refunded to you after the order has been processed and sent out. For example if you order 4 games and shipping is $28 for those 4 games individually, but when sent as one package the shipping is only $14 the remaining $14 difference will be refunded to your PayPal account. There is however a minor handling fee on each order or multiple games processed. Handling fee varies depending on size of order.

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What does rating mean in the game or item descriptions?
Rating means the overall phyical and visual condition of the item that is being placed for sale. It rated it out of a 10 basis. 1/10 being the worst and 10/10 being the best.

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Where is Game Heaven located?
Game Heaven is located in South Western Ontario Canada. Shipping and such is sent out from here.

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What kind of warranty does Game Heaven have?
Please see our terms for more information on warranty. The 'Terms' link is located in the bottom right corner of this page.

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Im from outside of the USA and Canada. Can I still place an order?
At the moment we only ship to the USA and Canada. Sorry.

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Is pickup available.
Yes! If you would like to pick up your order please contact us before hand and we can arrange to meet up or for pick-up. Delivery is also available for a small fee depending on distance. This is the only time where we accept cash instead of PayPal.

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Can I pay another way than PayPal?
No. At the moment the only payment accepted is PayPal. The reason for this is for our own protection and your protection. The only way to pay for something without using PayPal is to be local and to pay in cash during pickup or delivery.

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Do you buy games?
Yes we do! If you have any games that you are looking to sell please contact us at yankees1@hotmail.com with what you have and we will reply as soon as possible.

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Im from Nigeria........
Don't even think about it!

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I would like to sell stuff through your store. Can I do that?
Yes and no. If you would like to sell some of your games through Game Heaven you have to meet all of the following stipulations. 1. Be local to Game Heaven. 2. Understand a 15% share of the money of the item sold will be given to Game Heaven for listing your item. 3. All items put for sale must be in 100% working condition. 4. All items are 100% legit and you own them. 5. Provide all contact and personal information to Game Heaven for our protection.

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Can I trade games to Game Heaven?
Yes you can! If you are interested in a game, but would like to trade games instead of money please contact us before hand and we can arrange something. We being collectors ourselves we are very used to trading and are more fair than any store that does trade ins.

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How will my game(s) arrive?
All games are sent in a bubble protected envelope. This provides a safe and protected trip to you from us. If more than one game, or a large amount of games are shipped then they will either be in a larger bubble envelope or in a box with each game protected with wrap and packing materials. The last thing anyone likes is to get lose or damaged games in the mail. We hate it and we know you hate it. So we make sure to make it as protected as possible.

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Do you have a retail store?
Currently we do not have a retail store.

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What currency do you deal in?
Even though we are located in Canada we are currently accepting US funds and all items are priced in US dollars.

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Last Updated: 29 Mar 2008 15:59:31 PDT home  |  about  |  terms  |  contact
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